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1. Stuart M. Schmidt and . A. Kochan, Conflict: Toward Conceptual Clanty, Administrative Science Quarterly, vol. 17 (1972), pp. 359-370, C. F. Fink, Some Conceptual Difficulties in the Theory of Conflict Resolution, Journal of Conflict Resolution, vol. 12(1968), pp. 413-458.

2. David L. Austin, Conflict: A More Professional Approach, Personnel Administrator, vol. 21 (July 1976); Maty Parker Follet, Dynamic Administration (New York: Harper & Row, 1940). It should be noted that the writings of Mary Parker Follett showed exceptional concern for conflict at an early point.

3. William R. Scott, Organization Theory: A Reappraisal, Academy of Management Journal, vol. 4 (1961), pp. 7-26.

4. R. L. Kahn, D. M. Wolfe, R. P. Quinn, J. D. Snoek, and R. A. Ros, Organizational Stress: Studies in Conflict and Ambiguity (New York; Wiley, 1964).

5. Melville Dalton, Conflicts Between Staff and Line Managerial Officers, American Sociological Review, vol. 15 (1950), pp. 342-351; Gordon L. Lipitt, Managing Conflict in Today's Organizations, Training and Development Journal, vol. 36 (1982), pp. 67-74.

6. Schmidt and Kochan, op, cit.; Richard D. Walton and J. M. Dutton, The Management of Inter-departmental Conflict: A Model and Review, Administrative Science Quarterly, vol. 14 (1969), pp. 73-84.

7. R. G. Gorwin, Patterns of Organizational Conflict, Administrative Science Quarterly, vol. 14 (1969), pp. 507-521; Paul Lawrence and J. J. Lorsch, Managing Differentiation and Integration (Cambridge, Mass.: Harvard University Press, 1967).

8. D. Dearborn and H. A. Simon, Selective Perception: A Note on the Departmental Identification of Executives, Sociometry, vol. 21 (1958), pp. 140-144.

9. Walton and Dutton, op. cit, p. 342.

10 Richard Walton and R. D. McKersie, A Behavioral Theory of Labor Negotiations (New York: McGraw-Hill, 1965).

11 Robert R. Blake, Jane S. Mouton, and H. A. Shepard, Managing Inter-Group Conflict in Industry (Houston: Gulf, 1964).

12 . . Herbert and R. W. Estes, Improving Executive Decisions by Formalizing Dissent; The Corporate Devil's Advocate, Academy of Management Review, October 1977, pp. 662-667.

13. W. N. Evan, Conflict and Performance in R&D Organizations, Industrial Management Review, vol. 7 (1965) pp. 37-45.

14. Blake, Mouton, and Shepard, op. cit.; M. Scherrif, O. J. Harvey, B. J. White, W. R. Hood, and W. Scherrif, Intergroup Conflict and Cooperation: The Robbers Cave Experiment (Tulsa: The University of Oklahoma Book Exchange, 1961); Robert E. Callahan, C. Patrick Fleenor, and Harry R. Knudson, Understanding Organizational Behavior (Columbus, Ohio: Bell & Howell, 1986), p. 290, L. David Brown, Managing Conflict at Organizational Interfaces (Reading, Mass.: Addison-Wesley, 1983), pp. 7-8.

15. Gary Johns, Organizational Behavior (Glenview, Ill.: Scott, Foresman, 1983), p. 418.

16. Lawrence and Lorsch, op. cit.

17. A. 1 M. Sykes and J. Bates, A study in Production-Sales Liaison, Management International, vol. 5-6 (1964), pp. 57-67.

18. Scherrif et al., op. cit.

19. Richard T. Pascale and Anthony G. Athos, The Art of Japanese Management (New York: Warner Books, 1981), pp.315-316.

20. Robert R. Blake and Jane S. Mouton, Building a Dynamic Corporation Through Grid Organization Development (Reading, Mass.: Addison-Wesley, 1969), pp. 66-68.

21. Lawrence and Lorsch, op. cit


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